Privacy Policy
Effective June 12, 2026
PerfectRV ("we", "us") is an Alberta-based RV matching service operated from Edmonton, Alberta, Canada. This policy explains what information we collect through perfectrv.ca, why, and the choices you have. We follow Canada's federal privacy law (PIPEDA) and anti-spam law (CASL).
What we collect
- Your quiz answers — RV type, who travels with you, tow vehicle, budget range, and similar preferences you choose while using the matcher.
- Contact details you submit — name, email, and (optionally) phone number, plus any question you send us, but only when you fill in a form and press send.
- Approximate location — your province, estimated from your internet connection, so we can show whether matching inventory is available near you. We never ask for or collect a precise location.
- Usage signals — anonymous events such as which quiz step was viewed, used to improve the experience.
How we use it
- To match you with RVs and show realistic price ranges.
- To respond when you ask for pricing, availability, a viewing, or send a question.
- To notify you about matching inventory — only if you asked us to.
- To measure and improve our advertising (see "Advertising" below).
Who we share it with
We do not sell your information. We share it only with: (a) partner RV dealerships, and only as needed to fulfil the specific request you made (for example, pricing on a unit or booking a viewing); and (b) service providers that run our infrastructure — website and data hosting (Cloudflare, Airtable), scheduling (Cal.com), and communications providers used to reach you.
Advertising
We use the Meta (Facebook) Pixel and related tools to measure whether our ads work. These set cookies and may process a hashed (scrambled) version of your email after you submit a form, used solely for ad measurement and deduplication. You can limit ad tracking in your browser settings and at Meta's ad preferences.
Email & texts (CASL)
We contact you only about your request, and ongoing notifications happen only with your consent. Every email includes an unsubscribe link, and you can opt out any time by replying or emailing us — we stop promptly.
Retention & your rights
We keep lead information while it is useful for serving you and as required by law. You may ask us at any time to access, correct, or delete the information we hold about you — email info@perfectrv.ca and we will respond within 30 days.
Contact
Privacy questions or requests: info@perfectrv.ca